Privacy Policy

1.1 About Us

We respect your privacy, as well as the privacy of all our customers and users of our website and digital services (hereinafter: the “Users”). This Privacy Policy applies to our website and all related digital services (together: the “Services”).

1.2 Purpose of the Policy

This Policy explains how we collect, use, process, and protect personal information when you use the Services, in accordance with the Israeli Privacy Protection Law, 1981, including Amendment No. 13.

1.3 Consent

By using our website, you consent to this Privacy Policy. If you do not agree, please refrain from using the website.

1.4 Updates

This Policy may be updated from time to time. Material changes will be published on our website at least 30 days before they take effect. Continued use of the website constitutes acceptance of the updated Policy.

2. Information We Collect

2.1 Information You Provide

• Personal details: full name, email, phone number, residential address.
• Shipping and billing addresses.
• Payment details (processed by external payment providers; not stored on our website).
• Inquiries, messages, comments, or content you create on the website.

2.2 Information Collected Automatically

• Technical data: IP address, browser type, operating system, device type.
• Usage and browsing data: pages visited, session duration, referral sources.
• General location data (country/city) provided by Google and Facebook.
• Cookies and other digital identifiers.

2.3 Information from Third Parties

If you choose to log in using social networks (e.g., Google or Facebook), we may receive information according to the permissions set in your account.

2.4 Choice

You are not required by law to provide personal information. However, without providing certain details, some services may not be available.

3. Purposes for Using the Information

We may use personal information for the following purposes:

• Providing and operating the Services.
• Processing orders and payments.
• Customer service and support.
• Personalizing the browsing experience and displaying tailored content.
• Analyzing usage data and improving the Services.
• Fraud prevention and compliance with legal obligations.
• Sending updates, offers, and marketing content — subject to your consent and in accordance with the Communications Law (Telecommunications and Broadcasting), 1982.

4. Cookies and Similar Technologies

We use cookies for:

• Essential website functionality.
• Analytics (e.g., Google Analytics).
• Personalized advertising (e.g., Facebook Pixel, Google Ads).
• Social media features.

You can manage your cookie preferences using the website’s banner or through your browser settings. Blocking certain cookies may affect some functionalities.

5. Sharing Information with Third Parties

We may share information in the following cases:

• With your explicit consent.
• With external service providers (shipping, payment processing, cloud services, analytics).
• For compliance with legal requirements or court orders.
• To prevent fraud, illegal activity, or potential harm.
• As part of a business restructuring (merger, acquisition) — subject to commitment to this Policy.
• Sharing statistical, non-identifiable data.

6. Information Security

We implement advanced security measures, including encryption, access control, and activity monitoring.

Our payment provider complies with PCI DSS security standards.

However, no system can guarantee absolute protection.

If you identify or suspect a security incident, please report it to us via the contact details on our website.

7. Data Retention

Personal information is retained for as long as necessary to provide the Services, comply with legal requirements, or fulfill legitimate business purposes.
Afterward, it will be deleted or anonymized unless required for legal protection or dispute resolution.

8. User Rights

Under the Privacy Protection Law, you have the right to:

• View information held about you.
• Request correction or update of inaccurate information.
• Request deletion of personal information (subject to legal obligations).
• Withdraw consent for marketing communications.

To exercise your rights, you can contact us using the details on our website.

9. Transfer of Information Abroad

Your information may be stored or processed outside Israel (e.g., in Europe or the USA) by third-party service providers such as Google, Facebook, Instagram, TikTok, etc.
We ensure that any such transfer meets appropriate protection standards.

10. Contact Us

For questions, requests, or exercising your rights, please contact us using the details provided on our website.
We commit to responding within a reasonable timeframe, and no later than 30 days from the date of the request.

11. Additional Notices

The website may contain links to external websites — this Policy does not apply to them.

In the event of a business restructuring (sale, merger, transfer of operations), the information will be transferred to the new entity, subject to this Policy.

This Policy is governed by the laws of the State of Israel, and the exclusive jurisdiction lies with the courts of Israel.