FAQ

Yes. We offer free shipping to most destinations in Israel and worldwide through professional and insured shipping companies.

Absolutely. We deliver our artworks globally with full insurance and tracking to ensure safe and secure arrival.

Delivery time depends on the item type:
• In-stock items – processed and shipped within a few business days
• Custom-made artworks – production time is approximately 45–50 business days from the moment the design sketch is approved, followed by international delivery time based on your location

How does the custom design process work?
Our custom order process is personal and collaborative:

1️⃣ Initial consultation to understand style, size, and requirements
2️⃣ Selection of materials — wood type, epoxy colour, base and finish
3️⃣ Creation of a sketch / digital mock-up for approval
4️⃣ Hand-crafted production with precision and care
5️⃣ Delivery to your home or anywhere in the world

Yes — every artwork is handcrafted from natural wood, giving each piece its own unique character and texture.

We accept credit cards and bank transfers.
For custom-made orders, a deposit is required to begin production and the balance is paid prior to shipping.

Yes. All payments are processed through trusted, SSL-secured encrypted systems. We do not store any credit card information.

Yes. All of our pieces include a warranty covering craftsmanship, structural integrity and finish quality. Our wood is professionally dried and treated to ensure long-term durability, and finishes are designed to protect against everyday wear.